Now with Configurable Wait Guidance

Stop making your customers wait.

Customers join from a phone or kiosk QR code, see wait guidance you configure, and follow their ticket on a tracking page while staff run the queue from the dashboard.

Phone or QR check-inConfigurable wait guidanceLive queue visibility
Example · Operations board

Main Branch

Now serving A-024

~12 min avg wait
A-025 · Consultation#2
A-026 · Account support#3
A-027 · New customer#4

Today at a glance

42
Completed
8
Waiting
87%
Completion
3
Open desks
Core product

Everything you need to run smoothly

A complete toolkit designed to modernize your front desk operations from the moment a customer arrives.

QR Code Check-in

Customers scan a QR code to open walk-in check-in on their phone. No proprietary kiosk hardware required.

Clear Wait Guidance

Set lower and upper minutes per customer turn so guests always see a transparent range grounded in how you run the desk — not black-box predictions.

Smart Agent Console

Staff see who is next, which service they chose, and the queue status. Call, transfer, or complete from the serve console.

Live Operations & Reports

Dashboard and Operations show waiting and active counts as tickets move. Every plan gets today/week summaries in Reports; Enterprise adds peak-hour traffic and staff performance charts.

TV Display Screens

Pair a smart TV to show Now Serving numbers and branch announcements. Lobby TV device limits depend on your plan.

Multi-Branch Ready

Run multiple branches, services, and queues from one dashboard with role-based access (up to 20 branches on Enterprise).

Online Appointments

On Professional and Enterprise, customers can book available slots online when appointments are enabled for your organization.

Automated Alerts

On Professional and Enterprise, send SMS when staff tap Call at a desk (“your turn”). Email notifications are included on all plans.

Multi-Step Flows

Customers complete several queues in one visit. When staff finish a step, the visit advances to the next queue in your flow.

Industry Solutions

Tailored for how
you actually work.

Every business has a unique flow. Our platform adapts to your specific customer journey, whether it's a simple bank visit or a complex medical check-in.

Healthcare & Clinics

Run multi-step visits — check-in, vitals, consult — with one ticket number and queue visibility at each stage.

Restaurants & Food Courts

Attach a receipt or order reference to a ticket and move guests from order to pickup across multi-step queues — no POS integration required.

Banking & Enterprise

High-security, role-based access for complex organizations needing simple, reliable single-queue flows.

Your stepsReceipt #42
Order Placed
In Preparation
Ready for Pickup

Receipt reference

Staff can attach #42 to the visit — guests see it on their tracking page at pickup.

Online Appointment Booking

Let customers book while you sleep.

On Professional and Enterprise, share a booking link or QR so customers reserve an open slot. They receive email confirmation and a tracking page to view or cancel the appointment.

  • Guided booking flow
  • Live slot calendar
  • Email confirmation
  • Self-service cancellation (when enabled)

Book an Appointment

Acme Medical — Main Branch

General Consultation — 30 min
Lab Work — 15 min
Follow-up Visit — 20 min
Set up appointment booking

Ready to eliminate the line?

Start on the free plan, then upgrade when you need SMS, online appointments, lobby TVs at scale, or Enterprise analytics.

  • Free plan — no credit card
  • Upgrade from your dashboard
  • Cancel paid plans anytime